Privacy Policy
Effective Date: 11/15/2024
Introduction
Haven Hot Chicken (the “Company”) values your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website (the “Website”) and any related services (collectively, the “Services”). By using the Website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information:
When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, address, phone number, and payment information.
Usage Data:
We may collect information on how the Website is accessed and used. This may include your device’s Internet Protocol address (e.g., IP address), browser type, operating system, the pages of our Website you visit, the time and date of your visit, and the time spent on those pages.
Location Information:
With your permission, we may collect and process information about your device’s location to provide location-based services.
Cookies and Tracking Technologies:
We may use cookies, web beacons, and similar technologies to collect information about your interactions with our Website.
How We Use Your Information
We may use the information we collect for various purposes, including but not limited to:
To provide and maintain our Services.
To process your orders and manage your account.
To communicate with you, including sending updates and promotional messages.
To improve our Website and Services.
To monitor the usage of our Website.
To detect, prevent, and address technical issues.
Sharing Your Information
We may share your information in the following situations:
Service Providers: We may employ third-party companies and individuals to facilitate our Services, such as payment processors and delivery services. These third parties have access to your personal information only to perform these tasks on our behalf.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities or if the Company believes in good faith that it is necessary to do so in order to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate wrongdoing, protect the personal safety of users of the service or the public, or protect against legal liability.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Your Choices
Account Information: You can review and change your account information at any time by logging into your account.
Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe link in those emails.
Location Information: You can enable or disable location services through your device settings.
Security of Your Information
We take the security of your personal information seriously and use reasonable measures to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Children's Privacy
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: Info@havenhotchicken.com
Phone: 203.691.7617
Address: 21 Whitney Ave, New Haven, CT 06510