Privacy Policy
Effective Date: 11/08/2024
Introduction
Haven Hot Chicken values your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our mobile application (the “App”) and any related services (collectively, the “Services”). By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information:
When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and payment information.
Usage Data:
We may collect information on how the App is accessed and used. This may include your device’s Internet Protocol address (e.g., IP address), browser type, operating system, the pages of our App you visit, the time and date of your visit, and the time spent on those pages.
Location Information:
With your permission, we may collect and process information about your device’s location to provide location-based services.
Cookies and Tracking Technologies:
We may use cookies, web beacons, and similar technologies to collect information about your interactions with our App.
How We Use Your Information
We may use the information we collect for various purposes, including:
To provide and maintain our Services.
To process your orders and manage your account.
To communicate with you, including sending updates and promotional messages.
To improve our App and Services.
To monitor the usage of our App.
To detect, prevent, and address technical issues.
Sharing Your Information
We may share your information in the following situations:
Service Providers: We may employ third-party companies and individuals to facilitate our Services, such as payment processors and delivery services. These third parties have access to your personal information only to perform these tasks on our behalf.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Your Choices
Account Information: You can review and change your account information at any time by logging into your account.
Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe link in those emails.
Location Information: You can enable or disable location services through your device settings.
Security of Your Information
We take the security of your personal information seriously and use reasonable measures to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Children's Privacy
Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
Google Analytics and Google Signals
We use Google Analytics, including Google Signals, to better understand how visitors engage with our website. Google Signals collects aggregated, anonymous data across devices for users who have opted into ad personalization with Google. This data helps us analyze usage patterns without identifying individuals.
Privacy and Control
Data collected through Google Signals is anonymous, secure, and complies with privacy regulations. Users can control or opt out of this data collection through their Google account settings. For more details, please see Google’s Privacy Policy.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: Info@havenhotchicken.com
Phone: 203.691.7617
Address: 21 Whitney Ave, New Haven, CT 06510